FAQ'S - Policies & Procedures

pilates reformer classes

Reservation Cancellation

 

THE EASY FOOL PROOF  WAY TO CANCEL A CLASS.
Since you signed up for the class online, you can just as easily cancel the class online. It merely takes a minute. That’s the only way to let us know you won’t be here. Sorry, we don’t accept cancellations by phone or voicemail, although we’ll make an exception if you’re stuck in jail.

WHAT HAPPENS IF YOU CANCEL A CLASS WITH 23 HOURS AND 59 MINUTES TO GO?For those of you with a bad memory, as we said above, classes need to be cancelled within 24 hours. Otherwise, you’ll incur a Late Cancel charge, which is $15. 

WHAT HAPPENS IF YOU JUST DECIDE TO NOT SHOW UP?

You didn’t show up. Fine. Just know that you will be charged $15 for pilates (for Unlimited Packages) you will lose the session credit if you have class packages. Granted, being health and fitness people, we are compassionate, so we make exceptions for emergencies. But not hangovers. . 

WHAT ABOUT PRIVATE SESSIONS?

 Please cancel within 24 hours of your scheduled time and everything will be good.

WHAT HAPPENS IF A CLASS DOES NOT FILL? OR WE HAVE LESS THAN 2 STUDENTS REGISTERED?

I, understand that Mind Full Pilates has the right to cancel any class with notice if it does not fill (there has to be at least 2 people per class the night before). A Mind Full Pilates instructor will contact anyone registered and provide options to be placed in another class. As a session purchased student you will not lose the session if we initiate the cancellation of any class.


Q: Brand new to Pilates Reformers? *
A: We require 2 MANDATORY PRIVATE SESSIONS to assess your fitness goals

Q: What should I wear?
A: Wear what you are comfortable working out in, that allows to stretch comfortably, yoga pants are generally a good choice. During class you can wear socks, toe socks are preferable or just barefoot.

Q: What should I bring?
A: Most people like to bring a water bottle and small towel.

Q: How do I schedule Auto Debit
A: If you choose the unlimited membership than you will be in an auto debit contract.

Q: How do I schedule a class?
A: Go to this link Class Schedule 


* Student must be 18 and older!